Extended warranty purchase
How does the service work?
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Thanks to the extended warranty, even after the expiration of the warranty period, we will repair the product free of charge in case of malfunction.
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When purchasing, we provide a one-year manufacturer's warranty for the OPEN.ioting smart gate opener, which can then be renewed for an additional two years through the mobile app.
Important! The extended warranty can only be purchased within 15 days after expiration.
The extended warranty can be purchased not only for a one-year-old device but also for devices up to two years old.
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For 1 year-old devices:
1-year warranty extension: 3142 HUF + VAT = 3990 HUF*
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For 2 years-old devices:
1-year warranty extension: 4717 HUF + VAT = 5990 HUF*
The annual fee for the extended warranty may vary by country and store. You can view a detailed payment list broken down by country by clicking here:
What are the benefits of purchasing an extended warranty?
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The device is repaired for free if it malfunctions.
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The device is replaced if it cannot be repaired.
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Only new parts are used for repairs.
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Support is available all year round.
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Services are provided by trained and skilled professionals.
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Extra technical support is provided via phone and email.
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All newly released app updates and features are included.
For further information and details of the extended warranty service, please review the terms of the contract and the warranty description, or contact our customer service.
How can you purchase the extended warranty?
You can purchase the extended warranty through the OPEN.ioting mobile app.
Within the app, a warning message will appear 60 days before the warranty expires under the device owner's control unit (yellow and then red background 30 days before expiration), informing the user about the possibility of extending the warranty.
You can initiate the purchase of the extended warranty by clicking on the message or by tapping the "Extend Warranty" button from the Settings menu in the app.
You can purchase the extended warranty up to 15 days after the expiration date.
Do you have any questions? Our team is ready to help you.
*Prices may vary depending on taxes and exchange rates!